TRIPQUO — Website and SaaS Terms of Service | Approval Candidate

Proposed approval version: LEGAL-GOOGLE-OAUTH-2026-11-05-RC2-EN
Status: Complete working translation; not legally certified, approved or binding.
Operator: Yair Ohayon (יאיר אוחיון), Israeli sole proprietor trading as TRIPQUO; authorized VAT dealer according to owner, subject to verification.
Contact: info@tripquo.io
Effective date: Upon approved publication, not retroactive.

1. Operator Identity and Contracting Party

TRIPQUO is the trade name of a software-as-a-service business operated by an individual proprietor in Israel. The owner states that Yair Ohayon (יאיר אוחיון) is VAT registered as an authorized dealer (osek murshe); independent registration verification remains pending. The contracting party will be the natural person Yair Ohayon (יאיר אוחיון; official English spelling requires confirmation), trading as TRIPQUO, and not a limited company or a separate legal entity. Before binding publication, the proprietor's identity, registration status, business service address, any legally required registration number, and effective service and privacy contact channels must be verified. A private residential address, national identification number or identity document must not be disclosed without assessing applicable legal disclosure and privacy duties.

2. Purpose and Nature of the Service

TRIPQUO is a SaaS platform for travel agents to manage customers, destinations, travel quotations, alternative hotels, flights, documents, communications and AI-assisted operations. It is an operational technology tool. Providing the tool does not, by itself, make TRIPQUO a travel agency, tour organizer, airline, hotel, insurer or contracting party to a booking concluded outside the platform.

3. Relationship Between the Operator, Agent and Traveler

Unless expressly stated otherwise, the travel agent maintains the commercial relationship with the traveler. A proposal prepared by an agent is not a promise by TRIPQUO to supply travel services or uphold a particular price, availability, cancellation, refund, visa or entry condition. Contractual responsibility toward the traveler depends on the actual transaction, applicable law and the terms presented by the agent or supplier. Nothing in these Terms excludes liability that applicable law does not permit a party to waive.

4. Commercial Transactions and Consumer Protection

The service is intended mainly for professional business use. Where a particular transaction is legally classified as a consumer transaction, or mandatory legal protections otherwise apply, those protections prevail over any conflicting provision, even if the transaction has been described as a business agreement.

5. Acceptance, Versions and Changes

A binding agreement requires an approved version of the applicable Terms to be made available for review and affirmative acceptance wherever required. The system may retain the acceptance time, user or Workspace identifier, version and method of acceptance as evidence. A technical acceptance record does not, by itself, prove that a person had authority to bind someone else. Material amendments require notice and renewed consent to the extent required by law.

6. Capacity, Age and Authority

A user represents that they are an adult legally capable of using the service or otherwise have the authority required by law. A person acting for an agency represents that they are authorized to do so; payment and business actions remain subject to that person's actual permissions. A business account may not be used to circumvent legal requirements protecting minors.

7. Account Registration and Verification

Users must supply accurate details and keep them current. The operator may apply reasonable identity checks, restrict duplicate or suspicious accounts and refuse service when reasonably necessary to prevent fraud, security risks or legal violations, while respecting non-waivable rights.

8. Business Accounts, Teams and Access Rights

The Workspace owner is responsible for assigning permissions to employees and agents, selecting administrators and removing access when personnel leave. Each user may work only with agencies and customer records for which authorization has been granted. Use of TRIPQUO does not confer a right to access another Workspace's data.

9. Credentials and Account Security

Passwords, access tokens and administrator links must not be disclosed to unauthorized persons. Suspected compromise, unauthorized use or a document sent to the wrong recipient should be reported promptly. These user duties do not remove the operator's own information-security duties under applicable law.

10. Agency Data and User-Generated Content

An agency retains whatever rights it holds in original materials that it uploads. It grants TRIPQUO a limited permission to process, store, transform, display and transmit those materials only as necessary to provide the service, protect it, provide support, administer authorized billing and comply with law, subject to the Privacy Policy and applicable data processing agreement. This permission is not a transfer of intellectual-property ownership.

11. Lawfulness of Traveler Information

The agent is responsible for ensuring that they are authorized to collect and enter customer information, including minors' data and identity documents, to give required notices and obtain approvals that the law requires. TRIPQUO does not independently verify the agent's authority with respect to every traveler.

12. Accuracy of Travel Quotations

Prices, taxes, exchange rates, passenger counts, baggage, supplements, pricing basis, commissions, rooms, meals, stay dates and supplier conditions may change. The agent must independently check all material information against a reliable source before sending an offer, accepting an order, making a reservation or charging a customer. The platform's calculations are not a substitute for this independent check.

13. Supplier Costs and Customer Prices

Depending on the agency's configuration, the platform may display supplier costs, retail prices, markup, commissions, discounts and exchange rates. Internal commercial data is intended for the authorized agent. The agent remains responsible for lawful charging and reporting and for displaying a clear customer price including any components that mandatory law requires to be disclosed.

14. Currency Conversion and Supplier Payments

Exchange rates set by an agent or calculated for presentation may differ from rates applied by a bank, supplier or card issuer. The agent must distinguish the supplier's original currency, the quote currency and the actual transaction or settlement currency. A displayed conversion must not be presented as a guarantee of the amount that will ultimately be charged.

15. Public Proposals, Shared Links and Versions

Subject to the product's access controls, anyone holding a proposal link may be able to open it. The agent is responsible for deciding who should receive the link, updating or withdrawing superseded versions, and checking that the intended recipient receives it. An unpublished proposal is not a booking. Approval of a proposal does not automatically place an order with a supplier unless an explicit, verified and disclosed booking workflow is actually operated.

16. Customer Selections, Signatures and Proposal Approval

A customer's selection of a hotel, flight or package, submission of preferences or approval of a proposal is an action within the scope explained on that particular screen. It does not automatically constitute a purchase, payment or contract with a travel supplier. The agent must check the identity and authority of the person approving, the correctness of traveler details, the final price and whether additional legally required approvals are needed.

17. Flights, Tickets and Fare Conditions

Flight dates, flight numbers, connections, layovers, baggage allowances, change and cancellation rules and prices per passenger are information that must be verified with the relevant supplier. One-way, return, multi-city and packaged trips can represent fares and included elements differently. No component should be assumed to be included in the total without verification.

18. Hotels, Rooms and Alternatives

Hotel names, images, ratings, room types, number of nights, charges for adults and children, per-night versus full-stay pricing, payment conditions and accommodation terms can change. The agent must verify actual availability, suitability and the full-stay price with the supplier. A customer's preference or selection does not itself reserve inventory.

19. Passports, Identity and Traveler Documents

Traveler documents are governed by separate notices shown before upload, including specific consent, authorized access, limited permitted use and retention principles. Users should not require or upload a document when it is not needed. AI passport extraction requires every extracted field to be checked against the original; any transfer to AI providers must follow the actual disclosed purpose and valid authorization.

20. Chrome Extension and Supplier-Website Capture

The Chrome extension is intended to assist users in copying offer information from sources they are authorized to access. Users must respect supplier-site conditions, copyright, automation restrictions, privacy rules and licensing requirements. Bypassing login controls, CAPTCHA, blocks, anti-bot systems or other technological safeguards is prohibited. TRIPQUO is not a party to separate contracts between agents and external suppliers merely because its extension interacts with their sites.

21. Screenshots, PDFs and Imported Offers

Users may import only documents and images that they are authorized to process. Importing an item does not establish the reliability of its source or a right to redistribute its contents. AI extraction may misinterpret dates, currencies, prices and conditions. Incomplete or uncertain information must be checked and corrected before it is saved as a verified offer or sent to a customer.

22. AI Systems and Limits of Reliance

AI chat, document reading, site understanding, proposal completion and recommendation features may generate false, incomplete or outdated information. An authorized person must verify consequential output, particularly identities, tickets, border-entry requirements, prices, finance, taxation, regulation and safety. AI output is not legal, medical or financial advice and does not constitute a confirmed travel reservation.

23. Information That Must Not Be Submitted to AI

Users must not submit passwords, API secrets, full payment-card credentials, unnecessary medical information, third-party confidential material or documents that they are not authorized to disclose. AI output must not be used to invent identities, commit fraud, engage in unlawful discrimination, evade legal obligations or violate human rights.

24. Service Availability and Technical Limitations

TRIPQUO may perform maintenance, apply usage limits, release security updates and remedy faults. Unless a separate binding service agreement expressly provides otherwise, the service does not promise uninterrupted availability, perfect accuracy, fixed performance or a particular commercial result. This clause does not exclude duties imposed by law or explicit enforceable commitments.

25. Third-Party Service Providers

Infrastructure, AI processing, messaging, payment processing, mapping, images and booking-site links may involve independent third-party providers. Some features may therefore be subject to their additional terms or technical limits. The operator must provide legally required disclosures concerning data transfers but cannot promise that every external supplier will always operate without interruption.

26. Payments, Trials and Subscriptions

The approved checkout screen and subscription annex must determine the actual price, billing interval, AI allowance, renewal conditions, card requirement, five-day trial period and first-charge date. Displaying draft terms does not authorize a charge. Cancellation, refunds and mandatory consumer rights apply according to the applicable law and the disclosure actually provided to the user.

27. Usage Restrictions and Allowances

AI usage quotas, document volume, request rates, permitted users and features depend on the active plan. Excess activity may be blocked or may require an upgrade only when clear commercial terms have been disclosed and a payment has been approved where required. A fair-use policy must not be enforced arbitrarily in breach of the parties' agreement.

28. Prohibited Misuse

Users must not access or scrape data without authority, circumvent Workspace permissions, share signed document links with unauthorized persons, overload the service, upload malware, use false profiles, send spam or infringe intellectual-property rights. The separate Acceptable Use Policy contains further detail.

29. Suspension, Restriction and Termination

The operator may restrict access on a proportionate basis where there is a genuine security risk, prohibited use, payment failure or legal duty, with notice where reasonably possible. Suspension does not eliminate cancellation or refund rights that the law provides. After termination, data return, deletion, mandatory record retention and other rights are governed by the applicable verified policy and agreement.

30. Data Retention, Export and Removal

Agencies are encouraged to keep lawful copies of business records that they must retain. Actual export capabilities and post-termination access periods must be described according to verified product functionality; the operator will not promise access or deletion that it cannot technically provide. Traveler documents have a separate restricted availability window.

31. Intellectual Property in the Platform

The platform's code, brand, interface, workflows, trademarks and designs remain the property of their respective owners. During the subscription, the user receives a limited, non-exclusive, personal or business license that may not be transferred except as approved. Unauthorized copying, redistribution, resale of access or reverse engineering contrary to applicable law is prohibited.

32. Agent Profiles, Ratings and Reviews

Agents publishing public profiles represent that the information, photos, links, ratings and testimonials they provide are accurate and that they have the rights needed to publish them. Fabricated reviews, undisclosed compensated recommendations where disclosure is required, impersonation and misuse of others' personal information are prohibited. The operator may take proportionate lawful steps to remove infringing content.

33. WhatsApp, Email and Social Channels

Actions through WhatsApp, social networks, telephone or email may involve independent external services. The agent must obtain legally required marketing permissions and honor opt-outs. Clicking a contact link does not make TRIPQUO responsible for guaranteed message delivery, receipt of payment or performance of a travel service.

34. Confidentiality

Each party must keep the other party's non-public business information confidential, except information lawfully public, properly received from another source, independently developed without using the secret or required to be disclosed by law. Confidentiality does not authorize personal-data processing that violates the Privacy Policy or any applicable data agreement.

35. Limited Representations and Commitments

The operator will provide the platform in accordance with its expressly disclosed description and commitments, subject to documented maintenance and technological limitations. General promotional claims do not supersede a specific enforceable promise or statutory right. Liability for conduct that applicable law does not permit to be excluded is not waived.

36. User Responsibility for User-Caused Harm

Subject to applicable law, the agent is responsible for harm caused by providing materially false information, submitting content without authority, violating third-party rights, sending inaccurate proposals or otherwise using the service without authorization. Any indemnity adopted in a legally approved agreement must relate to proven loss causally arising from that party's own breach, with proportionate scope and fair procedures.

37. Limitations on Operator Liability

To the extent permitted by applicable law and the circumstances, the operator is not responsible for independent supplier price changes, canceled flights, unavailable hotel inventory, an agent's errors or unverified reliance on AI output. This does not excuse the operator's own negligence, material contractual breach, information-security failures or liabilities that cannot legally be disclaimed.

38. Possible Liability Cap — Subject to Approval

The parties may consider a reasonable contractual cap on liability tied to service fees paid over a defined period, but its amount, scope and exceptions require a separate business decision and legal review before becoming binding. These review Terms do not set a numerical cap or impose a blanket waiver of mandatory causes of action.

39. Force Majeure and External Dependencies

Events beyond a party's reasonable control, such as a major infrastructure failure, security emergency or governmental action, may affect performance. The affected party should take reasonable steps to mitigate loss and notify the other party where feasible. This provision does not permit a party to disregard mandatory payment, refund or personal-data protection duties.

40. Complaints and Disputes

Requests and complaints may be sent to the official contact channel to be confirmed before publication. The parties should try to resolve disputes in good faith before commencing formal proceedings. This does not bar complaints to a competent authority, legal proceedings or urgent relief available by law.

41. Governing Law and Jurisdiction — Proposed

Subject to mandatory consumer, privacy and jurisdictional protections, the proposed governing law is that of Israel, with a court jurisdiction clause to be lawfully agreed. The registered identity of the contracting proprietor and the actual countries of operation must be verified before this becomes a binding provision, particularly for cross-border services.

42. Severability and Miscellaneous Provisions

Failure to enforce a provision in one situation does not waive future enforcement. If a provision is unenforceable, the remaining clauses should continue to apply to the extent consistent with the lawful purpose of the agreement. Approved payment conditions and specific privacy notices control their respective subject matter in the event of conflict, while mandatory law prevails over all documents.

43. Official Contacts and Notices

Legally relevant notices will be sent through an official contact channel that is verified and published before the Terms become binding. Essential service messages may be sent without marketing consent where allowed by law. Users must maintain an accurate business email address, and the operator must provide an effective means of contact.

Google OAuth Terms Supplement — EN

“Continue with Google” is an account authentication option; it does not grant TRIPQUO access to unrelated Google services, book travel services or authorize a payment. Google is responsible for its identity authentication service; Base44 supplies the currently integrated sign-in infrastructure in TRIPQUO's implementation. Users are responsible for securing their own Google credentials and must only access authorized TRIPQUO Workspaces. TRIPQUO remains responsible for its own non-excludable privacy and security obligations. Any change to sign-in data categories, providers or purposes will be reviewed for appropriate disclosure and consent. The operator's final legal identity and approved terms must be completed before this text is binding.